Serra Ford Rochester Hills

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Schedule Pickup & Delivery


Schedule Pickup and Delivery

SERVICE MADE SIMPLE: Now offering the most convenient service possible. The days of waiting in the dealership are no longer! Follow the steps below to experience our newest remote experience without skipping a beat in your busy life.

Step 1:

To schedule a remote service experience, you can simply contact our dealership's service scheduling department by phone 248.844.2055 or Text “Serraservice1” to 833.707.2155. You will provide your location and preferred pickup time, and we will arrange for a member of our client experience team to pick up your vehicle. Restrictions apply on distance to your location, and whether your vehicle's symptoms present a safety concern to transport.

Step 2:

Once the vehicle is picked up, our team of experienced technicians will perform the necessary maintenance or repairs. Our service team will keep you updated throughout the service process and notify you once the work is completed. If your vehicle requires additional repairs or services, we will send you a text or call for authorization.

Step 3:

After the work is completed, the dealership will return your vehicle to your preferred location, whether it's at home or at work. You can then enjoy the peace of mind that comes with knowing your vehicle has been serviced by experts, without having to disrupt their daily routine to drop off or pick up their vehicle and wait in the dealership. Its service made simple.

Pickup & Delivery Service FAQ

How much is pickup and delivery service?

Pickup and Delivery is at no cost to you

Based on the volume of picks up and deliveries each day, we try to stay within 10-15 miles of the Dealership. We will work with as much as we can depending on what is already scheduled. Restrictions apply on distance to your location, and whether your vehicle's symptoms present a safety concern to transport.

Yes. Our pickup and delivery service is designed to make vehicle maintenance and repairs as easy and stress-free as possible. With this service, customers can have their vehicles picked up from their preferred location, whether it's at home or at work, and brought to the dealership for maintenance or repairs. Restrictions apply on distance to your location, and whether your vehicle's symptoms present a safety concern to transport.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, plate fee, and $260.00 documentation fee. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.